Zoe Kleinman answers your questions about companies and technology

Meet Zoe Kleinman - the technology editor for the BBC!

A big thanks to Zoe for answering some of your questions. Here's a couple and you can read more below in the comments.

Will people with the Internet plant forgetfulness in themselves and will they stop practicing memory?
cultured_lute, Beit Hanoun Prep Girls A School, Occupied Palestinian Territory

Zoe's answer: I don't think we're going to have forgetfulness planted inside us just yet! But I do think the way we use our brains is changing. When I was at school I had to remember lots and lots of information, because I couldn't just look it up online like you do now - now I can't remember it all anymore but i do know how to find it in just a couple of seconds if I ever need it!


There are people who try to use the internet badly. How can these people be stopped as soon as possible, and without causing any chaos?
supportive_literature, Jabalia Prep Girls A School, Occupied Palestinian Territory

Zoe's answer: Sometimes people using tech in a bad way ultimately helps us to make the tech better. There are hackers who try to steal information but by doing that they show us where the weaknesses are so we can make things more secure - a bit like a burglar trying to break open your front door, if you can see where they're trying to get in, you can make sure that bit of the door is strong enough to keep them out!

Comments (45)

  • British Council.jpg appreciative_pear | Shouka Prep Girls School | Occupied Palestinian Territory
    14 Jan 2022

    Hello, Mrs. Zoe, I have a question for you. Does technology have any role in the success of large companies??

  • British Council.jpg supportive_literature | Jabalia Prep Girls A School | Occupied Palestinian Territory
    16 Jan 2022

    Well, there are a lot of questions on my mind, but one of the most important is that technology is a double-edged sword, and there are people who try to use it badly. How can these people be stopped as soon as possible, and without causing any chaos???.
    Especially as technology is developing faster, and very soon it will become available to all people.

    1. zoe.jpg EXPERT: Zoe Kleinman
      supportive_literature's comment 03 Feb 2022

      Sometimes people using tech in a bad way ultimately helps us to make the tech better. There are hackers who try to steal information but by doing that they show us where the weaknesses are so we can make things more secure - a bit like a burglar trying to break open your front door, if you can see where they're trying to get in, you can make sure that bit of the door is strong enough to keep them out!

  • British Council.jpg capable_seal | Jabalia Prep Girls A School | Occupied Palestinian Territory
    16 Jan 2022

    Well, I would like to ask Mrs. Zoe, will technological development miss the human role in major companies?
    Or what are the most large companies applying technology that you expect to dominate the global market?

    1. British Council.jpg radical_beetle | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
      capable_seal's comment 18 Jan 2022

      I think that the human role will not be necessary after the advancement of technology in everything, and what we have witnessed these days is the biggest proof of that

      1. British Council.jpg cultured_lute | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
        radical_beetle's comment 25 Jan 2022

        But this development cannot obliterate the role of man in his life, but it affects the life of evil in a simple way, and the relationship between man and technology is only a dramatic subject.

  • British Council.jpg independent_technology | Jabalia Prep Girls A School | Occupied Palestinian Territory
    17 Jan 2022

    Can robots predict what will happen in the future and how??!

    1. British Council.jpg cultured_lute | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
      independent_technology's comment 25 Jan 2022

      I don't think, robots are a simple but complex tool, relative at the moment and can predict the future for only a few seconds.

    2. British Council.jpg unassuming_tamarillo | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
      independent_technology's comment 30 Jan 2022

      I do not believe that because God Almighty alone knows the unseen and it is possible for you to predict, but these are only illusions and we believe them, but I think that all of this is not true even if what the robots predicted happened, and the evidence is God’s saying, “The astrologers lie, even if they believe.” Robots, if used in this field, are considered as astrologers, because this is similar to their work, so I do not think that we should support this idea.

    3. zoe.jpg EXPERT: Zoe Kleinman
      independent_technology's comment 03 Feb 2022

      You need to think beyond robots to answer this question. The "power" behind what makes a robot do what it does is Artificial Intelligence - AI - and that can already used to make all sorts of predictions - such as if a person is likely to get sick, or which medicine is most likely to work for them, or even maybe whether they are more likely to commit a crime. The computer programmes which do this are called algorithms and they are very complicated. You have to give the algorithm a lot of information and then it makes its decisions based on the information it has. So for example if you tell it that 5000 people with blonde hair are millionaires, then if you have blonde hair it may decide you are also more likely to become a millionaire too! But it only knows what we tell it. And that's why it's important that it also knows people with dark hair, and red hair, who are also millionaires so that it can recognise them too!

  • British Council.jpg compassionate_explanation | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    17 Jan 2022

    Wow, what you did was amazing, and as I read about you that you are interested in the world of Internet security and piracy, I would like to ask you: According to your experience, is the Internet considered safe at the present time to enter our personal information and many more

    1. zoe.jpg EXPERT: Zoe Kleinman
      compassionate_explanation's comment 03 Feb 2022

      Please always be very careful about what you put on the internet, even if you think you are anonymous or in a private area. The internet is an amazing place but just like in real life, there are people out there who will be trying to steal your information, or access your private life. You wouldn't write your bank account details in a shop window would you? so don't put them online where others can see them.

  • British Council.jpg compassionate_explanation | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    17 Jan 2022

    Through your dealings with millions of people around the world in your radio or television programs, are all people in favor of this great technological progress in several areas (such as transportation, planes, driverless cars, online safety, games and many others) or are there people who oppose Is this progress and why might you oppose it???

    1. zoe.jpg EXPERT: Zoe Kleinman
      compassionate_explanation's comment 03 Feb 2022

      Well, there are a few very very big tech companies - we call them tech giants - and they are extremely powerful because everybody is using them. So in America and the west these are firms like Amazon, Google, Apple, and in China Bytedance, Alibaba, TenCent - and the concern is that because they are so very huge, it's very difficult for smaller firms to compete with them, and that gives us all not much choice in terms of whether we really want to use the big companies or not. And because those big companies don't have much competition it means they don't really have to work very hard to be good for us, because we have no choice but to use them anyway. Imagine if you sold apples, and you were the only person in the world that everybody bought apples from. It would be difficult for me to sell my apples, because nobody's heard of mine, and they don't even know where to get them, because yours are everywhere! Now your apples might not actually taste all that good but why should you try to make them any better - it doesn't matter because everybody is buying them anyway! you see?

  • British Council.jpg radical_beetle | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    18 Jan 2022

    I think that the Internet and networking sites will make a big noise in the future, and that soon we will move to the stage of {web3} or, as the founder of Facebook Mark {Metaveres} said, my question will be. Will reality have any existence or significance?

    1. zoe.jpg EXPERT: Zoe Kleinman
      radical_beetle's comment 03 Feb 2022

      That's a very philosophical question! We will have to wait and see I think. But during the last couple of years, with the pandemic, lots of people have had to meet online rather than face-to-face, and many of us really missed seeing each other in person didn't we - I spoke to my family a lot on Zoom but I still couldn't wait to give them a hug... and that I think suggests that we're not quite ready to let go of "real life" just yet.

  • British Council.jpg articulate_antelope | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    18 Jan 2022

    Hello Mrs. Zoe, I want to ask you a question: Does technology have an important role in the development of the world and is it so important that it cannot be dispensed with?

  • British Council.jpg healthy_antelope | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    18 Jan 2022

    I would like to ask Zoe Kleinman
    How to deal with the challenges of artificial intelligence and robotics in society when equipped with emotional intelligence?

  • British Council.jpg healthy_antelope | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    18 Jan 2022

    I would like to ask Zoe Kleinman
    Which ethical principles do you support being employed in robots (ethical philosophical principles or societal ethical principles)

  • British Council.jpg creative_chicken | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    18 Jan 2022

    amazing work
    I would like to ask you a question: Is technological development disappearing in an age or will it always remain because technology has changed the life of mankind? Will there come an era without technology and will they live a life before technology?

  • British Council.jpg appreciative_pear | Shouka Prep Girls School | Occupied Palestinian Territory
    18 Jan 2022

    My question is, will technological development be a good thing in the future, and is artificial intelligence a double-edged sword, meaning that it has pros and cons?

    1. British Council.jpg curious_location | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
      appreciative_pear's comment 30 Jan 2022

      Innocent, yes ,because there are developments, as you explained in your comment ,and because technology at the present times is an essential thing because we use it a lot in our social,economic or ther lives .As for artificial intelligence, one of its positinvs is that it teaches people ,infers and gives a reaction ,and one of it's negativies is deep bleeding.

  • British Council.jpg sympathetic_starfruit | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    18 Jan 2022

    I would like to ask if with the rapid development of technology this will cause harm to humans due to light radiation and screens, and also do technology experts believe that technology and development may stop one day because future generations have become busy with devices and remote communication and searching for the easiest ways without thinking about development and it could be the end of Evolution, on the other hand, is that rapid progress makes us reach the maximum stages of development to the extent that man does not need anything

  • British Council.jpg impartial_lute | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    19 Jan 2022

    I fell in love with your passion, Zoe
    The development of multimedia devices, which was accompanied by the development of mobile phones that contain most of the information, which led to the possibility of the information being breached and hacked, and then using our personal information against the user. It also happens in banks, which requires a complex calculation process, so how do we protect our information and protect people's savings and property from infringement and piracy??
    (Confidentiality and security are indispensable things in our current and future times)

  • British Council.jpg genuine_memory | Shouka Prep Girls School | Occupied Palestinian Territory
    23 Jan 2022

    I would like to ask Mrs. Zoe four questions 1- Has technology become a holistic phenomenon of civilization? 2. How do emerging technological changes counterintuitively work? 3- Will the technology achieve efficiency by being able to connect users to the destination they want in a faster time and with more secure capabilities 4- Is the technology directly related to our comprehensive concept

  • British Council.jpg versatile_satsuma | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    25 Jan 2022

    To what extent do you agree that the artificial intelligence of a robot or a manufactured machine does not compare with the intelligence of a natural person?
    For a moment, I say that I do not fully agree with this opinion, knowing that everyone says that it will never be superior. Let us imagine, for example, that the first robot *Shaki* is capable of calculating more than a thousand equations in seconds. Are humans capable of that? Well, if 10 robots are produced, for example, and each one specializes in a field, and of course he will have superior capabilities in the field in which he is dedicated to making, then humans will not be able to deal with this quantity, because even when the robot named Sophia was interviewed * And she was asked about her wish in life, it was world domination

    1. zoe.jpg EXPERT: Zoe Kleinman
      versatile_satsuma's comment 03 Feb 2022

      Currently I would say that robots are good at doing things we are bad at, and we are good at doing things robots are bad at. So for example, a lot of robots can do one job very , very well - let's say a robot that is programmed to put 3 items in a box. It will do that, day in day out, it doesn't need to sleep or rest or have holidays like we do, it doesn't get sick, it doesn't get old, it doesn't get bored - it just works and works and works. it will pack far more boxes in a day than any of us would. BUT. It won't necessarily recognise that, say, the box that's going to your mums house needs an extra bar of chocolate in it because she likes chocolate, or that box that's travelling across the desert maybe shouldn't have any chocolate in it at all because the chocolate might melt - those are the sorts of issues that come up, that human brains do naturally but robots don't.

  • Cheam Fields logo articulate_rock | Cheam Fields Primary Academy A | United Kingdom
    25 Jan 2022

    Hello Miss Zoe.
    I have two questions.
    The first one is: I your opinion, do you think big corporations are good?
    The second one is: Will technology ever be able to reach everywhere in the world?

    1. zoe.jpg EXPERT: Zoe Kleinman
      articulate_rock's comment 03 Feb 2022

      I'll answer your second question first - there are lots of people trying to make technology as accessible as possible. You might have heard of Elon Musk, he's the man behind Tesla cars, and he's putting an enormous network of satellites into space so that they can beam down the internet, especially to places where there aren't very good connections. That said, there are also some countries trying to keep tech out! Did you know that people in North Korea don't have the internet? They have their own internal version of it, that's made by the North Korean government, but they don't have any of the services that we do because their leader doesn't want them to know what life is like outside their own country.

  • British Council.jpg cultured_lute | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    25 Jan 2022

    I have a question, will people with the Internet plant forgetfulness in themselves and will they stop practicing memory because they will rely on what is written and on the Internet and will no longer think about their memory?!.

    1. zoe.jpg EXPERT: Zoe Kleinman
      cultured_lute's comment 03 Feb 2022

      I don't think we're going to have forgetfulness planted inside us just yet! But I do think the way we use our brains is changing. When I was at school I had to remember lots and lots of information, because I couldn't just look it up online like you do now - now I can't remember it all anymore but i do know how to find it in just a couple of seconds if I ever need it!

  • British Council.jpg impartial_lute | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    26 Jan 2022

    I'd like to ask you a question :
    Do you think that the priorities of technology correspond to the priorities of the major companies? I mean, is the development of technology followed by the development of the major companies?

    1. zoe.jpg EXPERT: Zoe Kleinman
      impartial_lute's comment 03 Feb 2022

      I think a bit of both. Mark Zuckerberg is taking a huge gamble on thinking we're all going to want to be in his Metaverse once it's built - and that is entirely led by him and his company, it's not like we're all sitting here saying "you know what we really need, is a Metaverse...!" but there are other tech developments that we absolutely do need, and are asking for - especially when it comes to things like tech designed to diagnose disease when we're poorly, for example, or make our water cleaner, or our food last longer.

  • British Council.jpg enterprising_technology | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    29 Jan 2022

    Hello, Mrs. Zoe, I would like to ask you a question: Can major companies contribute to and support clean energy?

  • British Council.jpg reliable_construction | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    29 Jan 2022

    Is it possible in the future that technology will dominate all aspects of life and that the human role will be abolished and the Earth will become the king of robots؟؟

    1. zoe.jpg EXPERT: Zoe Kleinman
      reliable_construction's comment 03 Feb 2022

      I can't answer that with a yes or a no but here's something to think about - let's say robots do take over the day-to-day running of the world. Think about how much freedom it would give us to do other things! At the moment for example, I am a mum with 3 children. In addition to doing my job, I have to do family jobs like cook, clean, help them with their homework - and sometimes I'm not very good at all that! Would I like a robot to do those things for me - yes please!

  • British Council.jpg curious_location | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    29 Jan 2022

    Hello, Mrs. Zuri, I have a question.. How do you use technology to achieve services?! Is it difficult to use in this area?

  • British Council.jpg articulate_antelope | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    29 Jan 2022

    With the development of technology, there is a so-called Internet. Does the Internet have an impact on the world?and how?

  • British Council.jpg majestic_moon | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    30 Jan 2022

    Hello Mrs. Zoe, I would like to ask you a question: Can we make large corporations environmentally friendly by using technology????? Will advances in technology make the environment worse or better? I would like to hear a lot about your story You inspired me with what you did and what you think I am always thinking of becoming an inventor and making the world better and making advancement in technology a good thing not a bad thing

    1. zoe.jpg EXPERT: Zoe Kleinman
      majestic_moon's comment 03 Feb 2022

      Thank you - yes please do become an inventor, the world needs your ideas! There is some really interesting tech being developed to try to help us in the fight against climate change, like a big machine that can suck carbon out of the atmosphere - this is called carbon capture. But there is no right answer at the moment and the truth is, nobody knows yet which tech will be the best idea so the race is on - get your thinking cap on!

      1. British Council.jpg majestic_moon | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
        Zoe Kleinman's comment 04 Feb 2022

        Thank you for encouraging me. Can I ask you a question now that you say that you are developing technologies that help to get rid of climate change? Have you tried these technologies and know if they are good or not?? Well if so, can you tell me some of these techniques and what are their advantages??

  • British Council.jpg unassuming_tamarillo | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    30 Jan 2022

    My question is, do you think that the rapid development of technology is a good thing? If we stay like this, it will be the best of the planet and we will get rid of global disasters. Also, do you expect in the future that human work will stop and we rely more on technology, and if this happens, it will be good or bad? Everyone says It is good, but I think that it could be a danger to technology, and if it is relied upon, humanity will be destroyed.

  • British Council.jpg unassuming_tamarillo | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    14 Feb 2022

    I have a question: How do we stay away from all the disadvantages of technology and work only on the positive side of it.

  • British Council.jpg amazing_skill | Beit Hanoun Prep Girls A School | Occupied Palestinian Territory
    15 Feb 2022

    I would like to ask you, is it possible for robots to be able to control and control the Earth completely??! What is its impact on life in general, especially that robots can control the entire work sector, meaning that it does not become a need for manpower??!

  • British Council.jpg confident_imagination | Marka Prep. Girls School 2 | Jordan
    28 Feb 2022

    I would like to ask you, does the Internet have an effective role in helping us spread good and useful things? Are the disadvantages of the Internet more than its advantages?? Does it affect children negatively from a moral point of view (if inappropriate content and appropriate for these ages are shown)?? I hope you can answer my questions

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